top of page

Shipping and Returns

Terms & Conditions


The present conditions are intended to define the general conditions of sale, established between Loja OnlineAbelhas and the Company and the user, such as: access to the website, the act of ordering, the payment method and the conditions of delivery of the products.

Loja OnlineAbelhas e Companhia reserves the right to unilaterally modify, at any time and without prior notice, the presentation and configuration of the website, the product catalog and the conditions required to access and/or use the website.


Access to the Abelhas e Companhia online store is free of charge and does not require prior subscription or user registration.


It is expressly prohibited to copy, reproduce, modify, display, transmit or disclose any type of content available at



The user undertakes to make diligent use and to keep secret the access code/s and name/s of the user/s assigned, in each case, to access the website or services.

The user will be liable for any damages and losses of any nature that Loja OnlineAbelhas e Companhia may suffer as a result of the failure to comply with any of the obligations to which it is subjected by the legal notices.


The data collected at LojaAbelhas e Companhia are intended for the processing of orders and communication with Customers, requests for information, statistical analysis, as well as their use for the purposes of direct marketing.

The customer authorizes that Abelhas e Companhia send information about products and services that may be of interest to them, using their personal data for the purposes of direct marketing through any communication channel, namely through the use of email, SMS, MMS or other forms of calling. automatic.

Abelhas e Companhia guarantees the confidentiality of all data provided by its customers.

All Customers have the right to access, rectify, cancel and oppose their data. If you wish, at any time, to stop being part of the Adega Mayor database, you can exercise this right through the following email:


Loja Online Abelhas e Companhia does not guarantee the availability and continuity of operation of the website and services and excludes any liability for damages of any nature that may be due to the lack of these.


Loja Online Abelhas e Companhia reserves the right to refuse or withdraw access to the website or services, at any time and without prior notice, on its own initiative or by a third party, to those users who do not comply with these legal notices. or the particular conditions applicable.


To make a purchase on the Online StoreAbelhas e Companhia, the user must register as a customer.

Once registered, the user can place an order by selecting the desired products. You must follow all the steps described in it for the order to be successfully completed.

The validation of the purchase order assumes that the customer is aware of and accepts the general conditions of contracting and use of the website. The data recorded by Loja OnlineAbelhas and Companhia constitute proof of the set of transactions carried out between Abelhas and Companhia and the Customer.

Abelhas e Companhia reserves the right to change any description, image or other information in the online store catalog without prior notice.


Abelhas e Companhia will honor orders received online only up to the limit of available stocks, committing to deliver the ordered items as soon as possible.

In the absence of availability of the product, Abelhas e Companhia undertakes to inform the user as soon as possible.

Abelhas e Companhias only dispatches on working days. In this way, neither weekends nor holidays are taken into account for the estimated delivery of orders.


The prices of the products shown in the Online Store catalog Abelhas e Companhia do not include VAT at the legal rates in force under Portuguese legislation.

Any modification of the applicable VAT type will be reflected in the product prices. After this date, prices may be modified at any time.

All prices available in the store are subject to change without notice and are always subject to out of stock.

The promotions carried out in the online store are not applied in the Abelhas e Companhia physical store.

The cost of shipping is borne by the customer and is calculated based on the weight of the products, destination and the total value of the order.


The cost of shipping is calculated based on the weight of the products, destination and the total value of the order. This value is indicated in the shopping cart before the final validation of the order.


The Abelhas e Companhia Online Store provides the user with the following payment methods: ATM transfer or on delivery.

After receiving the data regarding the order, the user has 48 hours to make the payment. If you do not do so within this period, the order will be cancelled.

When choosing to pay by ATM, you will receive an email with the details to make the payment at an ATM or Homebanking service.

Loja OnlineAbelhas e Companhia will make every effort to ensure maximum confidentiality and security in data transmitted over the internet.


Orders will only be shipped after confirmation of stock and payment.

The delivery of orders will be made to the address indicated by the user and according to the delivery times of the MRW carrier (9.00 am to 6.00 pm).

Home delivery cannot be made to PO Boxes. Orders can be delivered abroad as long as the address is within the delivery area of the carrier.

Lojas OnlineAbelhas e Companhia undertakes to deliver the items ordered as soon as possible.

All orders sent by the Abelhas e Companhia online store must be examined by the customer upon receipt. If any irregularity or damage to the product is detected, the customer must return it to the carrier, justify the reason for the return on the packing slip and immediately inform Abelhas e Companhia.

All shipments outside mainland Portugal are accompanied by an accompanying administrative document  (DAA).


The Abelhas e Companhia online store allows the return of products within 14 days of products purchased under the terms of Decree-Law No. 143/2001 and Decree-Law 82/2008 of 5/20. However, upon return, the product must remain intact (including packaging that comes with the product, labels and back labels); otherwise the refund is void. For any queries, requests for additional information or suggestions, do not hesitate to contact us: 

bottom of page